Compliance & Fraud Specialist

Are you ready to make a difference in the world of consumer finance? At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.

Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. Our portfolio includes distinguished brands like Cash Money®, LendDirect®, and Heights Finance. Each brand is constantly evolving to better serve our customers.

Be part of a dynamic team that is shaping the future of consumer finance. Apply today and take the next step in your career with Attain Finance!

Come and work for a company that has distinguished itself from competitors with quality product offerings, genuine customer service, robust operating systems, state-of-the-art call center, and a track record of new product innovation!

In this role you will be responsible for a variety of compliance related activities including but not limited to the tracking and resolution of all external fraud claims, internal fraud research, maintain fraud inventory log, and processing fraud mailing packets and documentation.

• Providing general administrative support to Attain's Compliance team, including the monitoring of compliance related tickets and inboxes
• Tracking and review of all convenience check and counterfeit check fraud; including working with various internal departments and additional financial institutions to process the claims from open to close
• Coordinating all other external fraud investigations, addressing and responding to all suspected fraudulent transactions in a timely manner
• Working closely with local, state, and federal law enforcement agencies to recoup fraud associated losses for the company
• Assisting in the tracking of all complaint-related investigations; including appropriate escalation based on complaint risk level
• Maintaining systems to monitor compliance with the organization's Compliance Management System
• Assisting with employee questions regarding Company’s programs, policies, and procedures
• Professional internal and external customer service support as required
• Assisting with special projects as assigned by the Director of Compliance

• High School Diploma required, Associates or bachelor’s degree preferred
• 3-5 years of experience required in administrative role with a compliance, quality, or legal team
• Previous experience in consumer finance industry preferred
• Strong knowledge of Microsoft Office Suite and project management skills
• Excellent organizational, interpersonal, and collaborative skills to work effectively with teams throughout organization
• Well-developed verbal and written communication skills
• High level of integrity
• Ability to prioritize assignments, deal with interruptions, and meet deadlines in a fast paced and growth-oriented environment
• Ability to act independently and make decisions within scope of position responsibilities

Base Hourly Rate: $22.85 - $30.00 USD

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.

All full-time employees are also eligible for the following benefits: Paid Time Off, Medical, Dental, Vision, 401k, Life Insurance, Disability, and other voluntary coverages.

Attain Supports Equal Employment Opportunity. Attain (dba Cash Money^®, LendDirect^®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain job applicants: Attain will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized CURO representatives' email addresses will end in @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.